FACTS. A tenant emailed the landlord three times over two weeks about a loose stair railing. The landlord replied after the second email, “I’ll send maintenance this week.” No repair occurred. The railing gave way and the tenant was injured.
FRANKLIN CODE § 12 (fictional). A residential landlord must use reasonable care to correct a dangerous common-area condition after receiving actual notice or when the condition has existed long enough that reasonable inspection would have discovered it.
Vale v. North (fictional). Repeated written complaints plus an acknowledgment from the landlord can support actual notice. Whether the response time was reasonable depends on the seriousness of the condition and the opportunity to repair.
In 120–180 words, identify the strongest notice fact, the main reasonableness issue, and one additional fact you would investigate before advising the tenant.